FAQ · Everything You Need to Know
Frequently Asked Questions
Everything you need to know about working with us, from minimum orders to timelines and shipping. Can't find your answer? Reach out and we'll get back within 2 working days.
Still have a question?
Our team is happy to help — whether you're at the idea stage or ready to place an order, reach out and we'll come back to you within 2 working days.
50
Units MOQ per style
18–24
Working days for sampling
45–60
Days for bulk production
15+
Countries shipped to
Getting Started
Just an idea. Many of our clients come to us with nothing more than a Pinterest board or a rough sketch. We'll help you develop the concept, choose fabrics, build tech packs, and create samples. If you already have tech packs and fabric specs, even better — we can move straight to sampling.
Ordering & MOQs
Our standard minimum order quantity is 50 units per style, per colour. It's low enough to launch a new collection and test your market, without any compromise on quality — and you can scale up to bulk production whenever you're ready.
Fabrics & Materials
Almost anything — from hemp and natural fibres to cottons, linens, knits, and performance fabrics. We source from certified, traceable suppliers, or develop custom fabric and surface designs for your product when you need something specific.
Timelines
Typically 18–24 working days for up to 30 styles. We don't just send photos — we physically dispatch a swatch book so you can hand-feel and choose your fabrics, and we ship each fit sample to you so you can assess the real garment before bulk production begins.
Bulk production usually takes 45–60 days after you approve your samples. We keep you updated throughout with transparent timelines, so you always know exactly where your order stands.
Production Techniques
A full range, all done in-house: computer, hand, and treadle embroidery; block printing with custom-made blocks; and screen, digital, and sublimation printing. If you have a specific finish in mind, we'll develop it with you.
Shipping & Fulfilment
Yes. We've shipped to more than 15 countries and coordinate global fulfilment for our clients. Wherever you are, you'll have a single dedicated point of contact managing your order from start to finish.
Ethics & Standards
Yes. Our facility is run to recognised ethical-manufacturing standards and has been independently audited for fair labour practices, health and safety, and environmental responsibility. Doing right by our team and the planet is part of how we work, not an afterthought.
Communication
Closely, and clearly. Once you sign on, we create a dedicated WhatsApp group for your project, hold Zoom check-ins, and assign you a dedicated designer and account manager. You'll never be left wondering where things stand.
Beyond the Garment
Yes — we go beyond the garment. We offer product photography with models, graphic design, custom packaging, labels and hang tags, and Shopify website development, so we can take you from a finished product to a launch-ready brand.
Still have questions? Let's talk.
Whether you're starting from scratch or ready to place an order, we'd love to hear from you. We reply within 2 working days.